All Rounder Cricket Shop
At All Rounder Cricket Shop, we aim to ensure that your cricket equipment reaches you safely, efficiently and in excellent condition.
We offer delivery to eligible addresses throughout South Africa using independent courier services, as well as a convenient local collection option.
1. Delivery Options and Charges
The following delivery options are available:
| Delivery Option | Cost | Estimated Delivery Time |
|---|---|---|
| Standard Delivery – Main Centres | R250 | 3–4 working days |
| Local Collection | FREE | Usually within 1 working day of confirmation |
| Outlying and Rural Areas | Quoted individually | Approximately 5–6 working days |
| International Delivery | Quoted individually | Subject to destination and courier availability |
Delivery charges are subject to confirmation at checkout or before an order is finalised.
2. Delivery Times
Estimated delivery times commence once payment has been verified and the order is ready for dispatch.
Please note:
- Working days exclude Saturdays, Sundays and South African public holidays.
- Delivery estimates are not guaranteed arrival dates.
- Courier delays may occur due to weather conditions, operational disruptions, peak shopping periods or circumstances beyond our reasonable control.
- Incorrect or incomplete delivery details may result in additional delays.
We will make reasonable efforts to communicate significant delays and assist customers with delivery enquiries.
3. Local Collection
Customers may choose to collect their orders directly from our All Rounder Cricket Shop premises.
Collection Address:
All Rounder Cricket Shop
Unit C2, 6 Honeywell Road
Kirstenhof, Cape Town
South Africa
Collection is free of charge.
Orders are generally available for collection within one working day following payment verification and stock confirmation.
Customers will be notified when their order is ready. Please wait for collection confirmation before visiting the store.
4. Order Tracking
Where available, courier tracking information will be provided once your order has been dispatched.
Customers may use the tracking reference to monitor the progress of their delivery.
If you have not received tracking information after dispatch confirmation, please contact us at info@allroundershop.co.za.
5. Delivery Address and Customer Responsibilities
Customers are responsible for providing complete and accurate delivery information, including:
- Recipient’s full name.
- Physical delivery address and postal code.
- Valid contact number.
- Any relevant access instructions.
Parcels may be accepted by an authorised person at the specified delivery address, subject to courier procedures.
Please notify us immediately if you discover an error in your delivery details.
6. Lost, Delayed, Damaged or Incorrect Deliveries
If your order arrives damaged, contains incorrect items or has not arrived within the expected delivery period, please contact us as soon as possible.
When reporting a delivery problem, please provide:
- Your order number.
- A description of the issue.
- Photographs of damaged products or packaging, where applicable.
- Any relevant courier tracking information.
All Rounder Cricket Shop will investigate the matter with the courier provider and arrange an appropriate resolution in accordance with applicable consumer protection legislation.
Using an independent courier does not remove any responsibility we may have under South African law.
7. Outlying, Rural and International Deliveries
Deliveries to outlying or rural areas may attract additional courier charges and longer delivery times.
International deliveries may be arranged upon request, subject to courier availability, destination restrictions and applicable shipping charges.
Any applicable customs duties, import taxes or additional charges will be communicated where reasonably possible and handled in accordance with the agreed delivery terms.
8. Contact Information
For delivery enquiries, tracking assistance or collection arrangements, please contact:
All Rounder Cricket Shop
Website: www.allroundershop.co.za
Email: info@allroundershop.co.za
Telephone / WhatsApp: +27 84 200 0590
Please quote your order number when contacting us so that we can assist you efficiently.